This Privacy Policy explains how International Adventures Treks And Expeditions Pvt. Ltd. (IATE), operating as himalaya-trekking.com, collects, uses, and protects your personal information when you use our website or book a trek with us.
Company: International Adventures Treks And Expeditions Pvt. Ltd. (IATE)
Website: himalaya-trekking.com
Email: contact@himalaya-trekking.com
Address: Thamel, Kathmandu, Nepal
Last Updated: June 2026
1. Information We Collect
When you book a trek, make an enquiry, or browse our website, we may collect the following information:
- Full name, email address, and phone number
- Passport details and nationality (required for trekking permits)
- Emergency contact information
- Payment details (processed securely through third-party providers)
- Health conditions or dietary requirements (voluntarily provided for trip safety)
- Website usage data via cookies and analytics tools
2. How We Use Your Information
- To process and manage your trek booking
- To obtain necessary permits from Nepal Tourism Board (NTB) and TAAN
- To communicate itinerary details, trip updates, or emergency information
- To send newsletters and promotions (only with your explicit consent)
- To improve our website and services
- To comply with applicable laws and regulations in Nepal
3. Sharing of Information
IATE does not sell, rent, or trade your personal data. We may share it with:
- Licensed guides and local partners — necessary for trip delivery and safety
- Nepal Tourism Board / TAAN — for permit and regulation compliance
- Payment processors — to handle transactions securely (PCI-DSS compliant)
- Government or legal authorities — only when required by applicable law
4. Data Security
We implement industry-standard technical and organisational measures to safeguard your personal data against unauthorised access, loss, alteration, or disclosure. All payment information is encrypted using SSL/TLS and processed by PCI-DSS compliant providers.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and remember your preferences. You may disable or manage cookies through your browser settings; however, certain features may not function correctly if cookies are disabled.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your data, subject to our legal retention obligations
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at contact@himalaya-trekking.com.
7. Data Retention
We retain booking records and related personal data for a minimum of 7 years, as required under Nepalese law. Marketing preferences and newsletter subscriptions are retained until you unsubscribe or request removal.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following changes constitutes acceptance of the revised policy.
10. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy, please contact:
International Adventures Treks And Expeditions Pvt. Ltd. (IATE)
Thamel, Kathmandu, Nepal
Email: contact@himalaya-trekking.com